This privacy statement was last updated on September 29, 2019 and applies to citizens of the European Economic Area.

1 Who we are

Soundlush (hereinafter: “we”, “us”, “the website”) is committed to protecting and respecting your privacy. We are responsible for safeguarding your personal information under applicable data protection legislation.

Our website address is https://soundlush.com.

2 What personal data we collect and why we collect it

2.1 Personal information you voluntarily submit to us

We collect personal information that you voluntarily disclose to us when you register at our website, express interest in obtaining information about us or our products and services, participate in activities on our website or contact us.

The personal information we collect depends on the context of your interactions, the choices you make, and the products and features you use. Personally identifiable data about you, which could be used to disclose your identity, is never shared with third parties without your consent.

All personal information you provide must be true, complete and accurate, and you are required to notify us in case of any changes to such information.

2.2 Information automatically collected

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your personal identity, but may include: device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, traffic origin, country, location, information about how and when you use our website, among others. This information is primarily needed to maintain the security and operation of our website, and for internal analytics purposes.

2.3 Why we collect your information

We process your information for purposes based on legitimate business interests, in compliance with our legal obligations and/or your consent. We never sell your information to any third party for any purpose.

We use the information we collect or receive via our website:

  • To enable account registration and login process.
  • To send out marketing and promotional communications.
  • To send out information about our product and services
  • To send out information about changes in our terms, conditions, and policies.
  • To fulfill and manage purchase orders made through our website.
  • To deliver targeted advertising.
  • To identify general user behavior via anonymous data analysis and usage trends.
  • To evaluate and improve our website, products, services, marketing, and user experience.
  • To protect and secure our website.
  • To enforce our terms, conditions and policies.
  • To respond to legal requests.

3 How do we use your information

3.1 User Account and Profile

If you create a user profile on our website, certain information may be publicly visible.  To create a user profile, you must fill in your first and last names, choose a username and password, and provide your email address for profile confirmation. If your email address is associated with a Gravatar service account, then a profile avatar will be automatically assigned to your profile.

Your email address will never be available publicly. However, website visitors may see your username and avatar.

Gravatar
For more information, please access Gravatar Privacy Policy.

3.2 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may also be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Gravatar
For more information, please access Gravatar Privacy Policy.

3.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3.4 Contact forms

When you fill out a contact form on our website, we only collect the information you enter into the contact form.  If the form asks for your name, email address, or any other personal information, then that information is sent to us via email.  We only retain that information —including your email address — for as long as necessary to address your purpose in contacting us. Information submitted through the contact form on our site is sent to our company email, hosted by Bluehost. 

Email addresses provided in contact forms are not ever used for any purpose other than to reply to you in regards to your reason for contacting us.

Bluehost
For more information, please access Bluehost Privacy Policy.

3.5 Cookies

We use cookies and similar tracking technologies to access and store information. Specific information about how we use such technologies can be found in detail in our Cookie Policy.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

3.6 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, social media share links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Facebook
For more information, please access Facebook Privacy Policy.

Twitter
For more information, please access Twitter Privacy Policy.

LinkedIn
For more information, please access LinkedIn Privacy Policy.

YouTube
For more information, please access Google Privacy Policy.

3.7 Analytics

We use automatic data collection technology to collect certain information about your device, browsing actions, and patterns. This generally includes information about where you are, how you use our website, as well as any communications between your computer and this site. Among other things, we will collect data about the type of device you use, your Internet connection, your IP address, your operating system, and your browser type.

We collect this data for statistical purposes and we don’t gather personal information. The purpose of this data is to improve our Website and offerings.

Google Analytics
For more information, please access Google Privacy Policy.
If you wish to opt-out of Google Analytics so that none of your personal information is collected and stored by Google Analytics, you can do so by downloading and installing Google Analytics Opt-out Browser Add-on or by accepting only our functional cookies. 

3.8 Advertisement

This website may contain advertisements from third parties that are not directly affiliated with us and which may link to other websites or online services. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, and applications that may be linked to or from our website. You should review the policies of such third parties and contact them directly to respond to your questions.

Google Adsense
For more information, please access Google Privacy Policy.

3.9 Affiliate Partnerships

We may engage in affiliate marketing, which is accomplished by embedding tracking links into our website. When you click on a link pertaining to an affiliate partner, a cookie will be placed on your browser in order to track any sales for purposes of commissions.

3.10 Email Marketing and Newsletter

This website uses a third-party email provider to store your email address if you voluntarily signed up for our email newsletter. The email provider uses a double-opt-in procedure for newsletter subscriptions. This means that after you register, you will receive a confirmation message at the email address you have provided, so we can validate your email and confirm that you would like to subscribe to our newsletter.

MailChimp
For more information, please access MailChimp Privacy Policy.
You can opt-out of our newsletter at any time. If you wish to opt-out or update your preferences, you may do so by using the links located at the bottom of all our newsletter communications.

3.11 Billing and Payment

If you purchase a product or service from our website, the payment for your order will be processed via a payment gateway provider. In this regard, the payment gateway provider is an independent personal data administrator. Our website and the payment gateway provider will exchange only the necessary information in order to confirm your payment. We do not collect or store credit card or bank account information.

PayPal
For more information, please access PayPal Privacy Policy.

When issuing an invoice for a placed order, we process your data to the extent necessary to issue the invoice, in compliance with our legal obligations for the fulfillment of the order. In such a case, you will be required to provide your contact address and your billing address.

In addition, all issued invoices must be included in the accounting documentation. As a result, your data will be processed as part of this documentation for the period required by law.

3.12 Data Backup

We perform daily backups of our website and its database, which is where we store your personal information. The purpose of these backups is to ensure that there will be no service interruption in case of data corruption. Backups are automatically scheduled and conducted by a third-party service. Archived copies are safely encrypted and retained on their servers for a period of 90 days.

CodeGuard
For more information, please access CodeGuard Privacy Policy.

4 How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5 What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would at any time like to review, or change the information in your account or terminate your account, you can:

  • Log into your account settings and update your user account
  • Contact us using the contact information provided

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

6 Children

We do not knowingly solicit data from or intend to appeal to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such minor and consent to such minor use of the website. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the accounts and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us immediately.

7 How we protect your data

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. For example, we strive to ensure all data is encrypted when in transit, and access to this data is strictly limited to a minimum number of individuals and subject to confidentiality commitments. We also monitor suspicious activities and perform frequent security scans to prevent and block potential attacks.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, you should only access our website within a secure environment and do not share your login credentials with anyone.

8 What data breach procedures we have in place

In case of a data breach, an administrator will immediately identify affected users and will attempt to reset passwords if needed after informing the user.

9 Additional information

9.1 Do-Not-Track Signals

Because there is not yet a common industry standard for recognition and implementation of Do-Not-Track (DNT) signals, this website does not currently respond to such signals or any other mechanism that communicates your choice not to be tracked online.

10 Changes to this policy

We may update this privacy policy from time to time. The updated version will be indicated by the “last updated” date and will be in effect as soon as it becomes accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to check back frequently to see any updates or changes to our privacy policy and to be informed of how we are protecting your data. By continuing to use our website you will be deemed to have accepted such changes.

11 Our contact information

For questions and/or comments about our privacy policy and this statement, please contact us by using the following contact details:

Andrea Almeida de Mendonça
Website: https://soundlush.com
Email: contact@soundlush.com

You can also use the aforementioned channel to message us if you would like to request a copy of all of your personal information stored on our website or to request the deletion of all of your information stored on our website.